Relevance only ecommerce Site Search is passé. Increase revenue with Intelligent Search results
Posted on October 30, 2017 by
Humans have the attention span of a goldfish
Or less. Time Magazine & Microsoft reported in May 2015, that “The average attention span for the notoriously ill-focused goldfish is nine seconds, but according to a new study from Microsoft Corp., people now generally lose concentration after eight seconds, highlighting the effects of an increasingly digitalized lifestyle on the brain.” If this is the state of online visitors, you need to think before deciding what products to show your visitors, cause they will lose interest in 8 seconds and you will lose a sale.
Site search is a high-value funnel for online visitors. Visitors who search are more likely to convert to customers than those who browse. Then why is your site search engine, dumb? Yes, you read that right. If you have a site search engine that spits out all products just because it matches the query (keyword relevance), your search engine is not thinking and you are losing on revenue.
Search engines like Algolia, Swifttype and others, are known for very fast search results. But what is the point in eCommerce, when you have 8 seconds to help your visitors find something of interest? Consider a search query like “Dresses” or “Sofas”. These generic searches will contribute to over 605 of your search volume and each of these searches will results in over 100 products per query. What do you show? These queries are driven from mobile devices and now, you have only 2 products per scroll. Thats over 50 scrolls to see all the products in for that query.
This is why you need Tagalys, to analyze data, learn from it and predict what products are most likely to sell for that query. Show results for any search query, where products are sorted by the probability of Sale. Tagalys Search also offers other value-added services like Search suggestions, Popular Searches, Pinned Searches, Merchandising, but the core of what we do is determine sort orders for products to ensure what shows on top has a higher probability of Sale.
Tagalys also applies the same data-driven approach across all our APIs so you can ensure your visitors engage with the products that are most likely going to bring you a customer. We apply our data-driven approach across Site Search, Product Recommendations & Product Listing pages. If you want to go one step further, we also apply personalization, which is the ability to understand what products are most likely going to appeal to each unique visitor.
Signup for a 28 day free trial and find out for your self. No credit card required. Let the numbers speak for itself.