Author: Avran


US Online Shopping Sales Calendar 2019: Gear Your Store for Maximum Sales

Posted on September 10, 2019 by


eCommerce stores have huge opportunities to boost their sales by incredible margins – that is peak shopping days! There are a lot of important dates coming up that you must mark on your calendars. We bring you the US Shopping Sales Calendar 2019.

31st October – Halloween 

Celebrating all things spooky, Halloween is becoming increasingly popular all around the globe. For eCommerce sites, not only is it a big deal in terms of traffic, but it translates to huge sales and revenue. 

According to NRF, in 2018 in the US alone, $9 billion was spent on Halloween. If you fall into the category that can cater to customers in terms of costumes, accessories, decor, food, candy, and so on, you need to start getting your game together right away!

Ensure you are stocked up, your product listings are pre-prepared and ready to be rolled out. 

Now, in case your business doesn’t align with Halloween at all, you can still capitalize on it by offering Halloween-themed versions of your product or adding Halloween touches to your website. You can also take advantage of social media by posting anything Halloween related! 

29th November – Black Friday 

Originating in the US as a Thanksgiving shopping holiday, Black Friday has made its way around the world. This day is known for notoriously crashing websites because of the explosive influx of customers. 

US Shopping Sales Calendar 2019: Black Friday 2019

Not only do you have to prepare to meet the high demand, but you also need to ensure your online website can handle the rush of traffic without crashing. 

This is a good time to work on your SEO and also run Adword campaigns to ensure you show up in the top results for the right keywords. All marketing efforts should start focussing on Black Friday at least a month or two ahead of time! 

It’s a highly competitive day, so your website needs to function smoothly. Customers will be quick to jump to the next website if yours is slow or hangs for even a few seconds.

Bear in mind, you need to also ensure your product listings are accurate and unique. If you aren’t able to dedicate valuable time to managing product listings, there are tools to help you generate multiple listings in a few seconds.

2nd December – Cyber Monday 

Consider Cyber Monday to be an offspring of Black Friday for the online world. Originally, since Black Friday was primarily for retail stores, Cyber Monday was born to for eCommerce to capitalize on the Thanksgiving holiday. But fortunately or unfortunately, eCommerce has capitalized on both. 

According to Business Insider, online shoppers outnumbered in-store customers on Black Friday 2018.

While it means more opportunity for sales, it also means you need to be doubly prepared to face both days so close to each other. Effective promotion in the form of banners, emailers, messages, Google ads, and content needs to be handled all the way through. For both days, you need to market the best deals to your customers to entice them to buy from you. 

14th December – Free Shipping Day 

Launched in 2009 by Luke and Maisie Knowles, 14th December is a one-day event on which eCommerce merchants offer free shipping to customers with guaranteed delivery by Christmas Eve.

Customers usually shop on Black Friday/Cyber Monday to buy their Christmas gifts in advance at crazy prices. But the majority of customers worry if they’ll receive it on time. 

Free Shipping Day is a great opportunity to gain more customers doing their Christmas shopping in advance. 

US Shopping Sales Calendar 2019: Christmas 2019

Preparing for this day means you need to have your logistics sorted out in order to deliver any orders placed on this day by Christmas Eve. It might be worth it to check out temporary logistics providers to meet the demand of the season.

24th December – Christmas Eve

Nobody should even bother telling you that Christmas is the biggest shopping week on planet Earth! According to Google Insights, 23rd December is the biggest shopping day regardless of what day it falls on.

You can monetize on last-minute shopping if you are ready for it. ‘Where to buy?’ and ‘Same-day shipping’ are the top searches pre-Christmas time.

26th December – Boxing Day

Boxing Day is tricky for online merchants. The truth is that store retailers see a higher footfall on this day and there are reasons for it. Post, Christmas, shoppers are usually redeeming gift cards, making returns, or exchanging gifts. But that doesn’t mean eCommerce can’t take advantage of this day. 

The trick is to set yourself up much earlier. During the previous sales days, you need to think smart and offer gift cards, or coupons and vouchers that can be redeemed after Christmas. Have a good exchange or return policy in place that can help you draw in more customers who received gifts. 

You can use such opportunities to recommend products while they make their return/exchange. Use up-sell or cross-sell tactics to increase your sales during the post-Christmas day as well.

Mark these dates and start preparing for them well in advance. We would recommend giving it 6-8 weeks of prep before the sales date especially for Black Friday and Christmas!

These days open up a huge opportunity to bring in more customers. This is the best time to provide them with a great experience so that they keep coming back for more!

The biggest online shopping season is about to start. Ensure your online store is equipped with the best Site Search, Product Recommendation Engine & conversion optimized category pages, to maximize sales this season.

Posted in e-Commerce General e-Commerce Product Listing pages e-Commerce Product Recommendations eCommerce Site Search

How to Promote Your eCommerce Website: The Organic Way!

Posted on September 9, 2019 by


Owning an e-commerce site entails so many complexities and site owners soon become pros! But when it comes to gaining organic traffic, many give up because it’s a constant nag that needs to be addressed. It’s not a set-and-forget sort of thing. 

Though it seems like a daunting task, driving in organic traffic is not rocket science. You just need to know what you should concentrate on specific and you’ll get the hang of it.

How to promote your site organically?

Organic traffic is free and it comes through search engines like Google. Therefore, it’s known as Search Engine Optimisation or SEO. Now, many people believe SEO to be a process wherein you match keywords to the user’s search queries, but it is way bigger than that. 

Google is the biggest player in the market, and therefore, the world plays by their rules. Google’s ultimate intent is to be the best search engine for the people. Therefore, it uses hundreds of algorithms to determine which would be the best result to display for the user’s search query. While there are many factors to consider, the main thing to remember here is to satisfy the user and add value to their queries. 

Every piece of content you put up on your website will hold permanent value for your brand in terms of establishing authority, increasing your website real estate value and drawing in more traffic. Therefore, you need to be careful about what gets published and use the right strategies.

SEO and eCommerce sites

Now, SEO is said to have the highest ROI, more than any other marketing campaign in the eCommerce world. Therefore, it is a go-to for many websites. However, with eCommerce, it becomes a whole different ball game since they function under very different conditions and have distinct practices. While other sites can just publish a blog or have pages and pages of content, an eCommerce site has to focus on product listings, while content takes a backseat. 

How to promote your ecommerce store

So here, we’ve broken it down for you and concentrated on the SEO tips that work for eCommerce:

1) Focus on unique product descriptions 

It’s easier to just copy and paste the manufacturer’s description, since writing a unique one for each product is simply not feasible. But these descriptions are the main content of your site and can match search queries which will seriously boost traffic. 

Another great tip is to add the right product tags and attributes to every product. This helps answer basic questions of the consumer on the characteristics of the product.

Use this space to insert relevant keywords but ensure it’s weaved in naturally and not forced. Redundant or bad tactics can seriously damage your SEO efforts. The trick is to keep it as real as possible and it will pay off. 

This may seem like an insurmountable task, but luckily in today’s world, there’s a tool for everything. Using one like Tagalys helps you generate multiple unique product listings in just a few seconds.

2) Link building strategy 

Now, many site owners go out there and just get as many backlinks as they can, without caring if the site is relevant to them or not. This is a black-hat SEO practice and comes with penalties. The right way to do it is to build a solid backlink profile by getting links only from trusted sites. You also need to ensure the link makes sense and is relevant to the reader. 

A genuinely good way to get backlinks is to put out content which people will refer to in their own articles. Statistical articles/reports get a ton of natural backlinks. eCommerce sites have access to such data that tells the world what percentage of visitors abandoned their shopping carts, how many purchased with a credit card, what’s the most popular products, etc. 

Collating it and publishing a report and articles around it builds authority and gets you more visibility as people reference your articles. SEO experts also recommend a time-space between 30 days to 6 months to exchange links. 

3) Internal Linking Strategy 

Interlinking pages and products is a good way to promote more of your site to your visitor. You can prolong the session of the consumer on your website by strategically placing links to other pages of yours. There is no limit on how many interlinks you can have, but ensure whatever you do, it’s relevant and useful for the user. 

4) Optimize your internal search 

Your internal site search is SEO’s little sister and can’t be ignored. Although this doesn’t necessarily promote your site, it works in favor of giving the customer a good experience so that they revisit and recommend. 

A search option is one of the best ways to help customers navigate easily and find the relevant product they want with minimal time spent. You need to optimize your product categories to be more searchable in your site search. You can also experiment with meta keywords and title tags. If it’s all too much, there are site search tools available to help you optimize your internal search results to increase conversions.

5) Dive into technical and on-page SEO 

There are a few steps you can take here. First, if you haven’t already, learn to use Google Analytics and Google Search Console. There are free quick courses from Google available online. These tools are essential to any website and will give you deep insight into how you well your site does in organic results. 

Second, you can run an audit on your site by crawling it using tools like Beam Us Up or Screaming Frog. This helps audit your site and find broken links, duplicate content, missing alt text, etc. You can also keep track of pages with errors through Google Analytics.

Third, ensure you use target keywords, have original content that’s structured according to H1, H2, H3 format. Use custom meta descriptions and optimize your title tags to be around 55 characters. This is because, in search results, anything exceeding this might get cut off. 

SEO, when done right, can massively increase your visibility, traffic, and conversions. It’s a great way to promote your eCommerce site especially since it cost you nothing but a little effort! 

Posted in e-Commerce General

How to Increase Online Sales Fast and Gain Initial Momentum for your eCommerce store

Posted on September 3, 2019 by


Running an online store seems like a lucrative business, and it surely is – if you know how to do it right. Now, there have been instances where very enthusiastic store owners poured their heart and soul into opening an eCommerce website, only to see barely any sales or traction. It’s disheartening when you’ve done everything right – you have great products, good pricing, a smart team of people – but nothing seems to be working! 

Well, don’t be discouraged. There are plenty of techniques to use to make your store popular and wildly successful! It’s a matter of identifying different areas and giving the right amount of attention to the ones that can significantly boost sales. 

When implemented right, these tactics will definitely work to increase your brand awareness, the visitors to your site, and boost sales and revenue. 

how to increase online sales fast

Quick Tips to Increase Online Sales Fast

1) Try unsustainable things

At the start, it’s all about getting traction and gaining momentum. How do you get your store noticed? How do you showcase customer reviews on your site if you don’t have enough customers? At the start, it’s not about finding efficient methods or long-term ones. Sustainability takes a back seat. It’s about getting your name out there and getting people to try your products! Here are a few tips that might help:

  1. Reach out to your personal network to see if anyone is willing to try the product and give you a review. 
  2. Send samples to Instagram influencers or celebrities and hope they give you a shoutout. A good bet here is to target local celebrities or those who are particularly interested in a niche product you have. For example, if you’re selling pet products, and you know a local singer who loves dogs, you could always send a few samples and politely tell them you’re looking to expand your reach and would greatly appreciate a little boost from their end. 
  3. Bring your A-game with a nicely worded email and reach out to bloggers or people in your industry to see if they would be willing to mention you in their articles, or write a piece on your story. 

These are just a few ideas. You can brainstorm to get more ideas depending on the type of store you have, the products you’re selling and the story behind it.

2) Delve deeper into SEO 

It’s surprising how many people think SEO = keywords. SEO is a vast subject and takes time to learn and implement. But the effort is worth it. If not you don’t have the time to dedicate to learning the subject, hire someone who can do it for you. Some of the basics of SEO include 

  • Using anchor text to hyperlink relevant pages
  • Building backlinks from authority websites
  • Using the right keywords with an optimal keyword density
  • Carrying out on-page SEO
  • Having a great title, meta description, and short URL

Now all these SEO tactics have been mentioned over and over again. When you research online, you’ll find SEO to be defined as getting your page to rank by optimizing pages for keywords. In reality, the main principle of SEO is to ensure user satisfaction. This is not something new, it’s been around for years – check out this article by Moz way back in 2013. Though difficult to quantify, Google does have algorithms that are able to predict if the user was satisfied by analyzing bounce rates, click-through rates, etc.

You need to ensure the experience of the user is engaging and interesting. If the user is not satisfied, they will bounce and choose another website. So while paying attention to the basics mentioned above is important, you need to take care of other things that will boost the experience of the user, such as:

  • Optimize the speed and performance of your website
  • Create an easy-to-use interface
  • Make your website easy to navigate
  • Use merchandising techniques to give customers easy access to more related options
  • Speak the truth, don’t sell false claims. It never sits well with consumers
  • Provide visitors with original, useful information that adds value

3) Check your marketing strategy

Sometimes store owners tend to go with the strategy they know well or are at least familiar with. Some may use SEO, some may use Facebook ads, while others may leverage eCommerce platforms like eBay, Etsy, and Amazon. But the problem with using what you know is that it may not be the right strategy for the product. 

If you’re selling a product that caters only to moms, you might do well using social media – targeted paid ads, being active on mom groups, and following all the right people. If you’re selling a product that can be easily copied, you need to strategize to blitz the market so that you build your brand quickly and people know you’re the original one. In this case, using SEO may take up to 3-6 months to show results, and by then, you might’ve lost the opportunity. 

You need to analyze your product, it’s target customers and the market effects to find what works best for you. You can even check out online marketing platforms that can help give you the insights you need to boost sales.

4) Online marketplaces

Platforms like Amazon and Etsy are a great way to get exposure for your brand and products. You don’t have to sell exclusively through these platforms. Instead, you can list select products to gain visibility and inculcate interest in customers. Those interested can visit your own site where they can browse the full catalog. 

Wrapping up…

Optimizing SEO, spending money on ads and upping your marketing strategy will be for nothing if you don’t have a well-performing site ready for your visitors. Just like we keep our houses clean for guests, we need to keep our website stores neat and tidy for visitors. Products should be laid out according to the user’s intent. 

Customers like to have easy access to recommendations for related products. Having a site search enabled also works in your favor as it allows the customer to find what they want easily. Implementing this manually might be a bit of a task, which is why there are services like Tagalys, to help you with it. 

We hope after reading this you’ve got all the answers you need to up your game and drive more sales to your site!

Posted in e-Commerce General

Product Page Optimizations to Positively Impact Magento & Shopify Conversions

Posted on August 28, 2019 by


All your efforts in creating the perfect eCommerce site and promoting it through ads, social media, and SEO, they all ultimately lead the customer to your product. The aim of the game is to get them to buy!

While everything else works in driving traffic to your website, it can be fruitless if you aren’t able to convince them to make a purchase. So while listings and promotions play an important role, the onus finally falls on the product page.

Now there are a lot of suggestions out there but they’re more or less the same ideas. We know the basics of product page optimizations – use high-quality images, including more than just one picture, add detailed product descriptions and customer reviews. But even after all this, if you’re not seeing conversions, then you need to step it up and improve your product pages. 

After reviewing what works for our customers, we’ve compiled a list of recommended tips:

1) Bold and clear call to action

The product has to take the spotlight, but your call to action should come next. It should be clear and visible right upfront. If a customer has to scroll to see “Add to Cart” or “Buy Now”, you could stand to lose out on purchases. 

Another thing to bear in mind is knowing where to be creative and where to be straightforward. We know customers just want to buy the product, so simple wording in a legible font works. Adding a CTA “Be special today” to buy flowers can make the customer’s experience unnecessarily complicated. Save the personal touches for other aspects.

An example of a good CTA is illustrated in the image below – a product page. The call to action is a simple “Add to Bag” and prominent. It’s at the top of the page and doesn’t require the customer to scroll. 

hips-and-curves-ecommerce

2) Add bonus benefits

Taking the same example as above, the additional perks such as free shipping and free returns is clearly indicated right under the CTA. This draws the attention of the user and answers the important questions they have in mind: 

  • How much is shipping going to cost?
  • What if it’s not satisfactory? Can I return it?

A study revealed that 9 out of 10 consumers feel that free shipping is the number one incentive when it comes to online shopping. So it needs to be highlighted if you do offer it. 

3) Take care of mobile users

Google has been harping on websites being mobile-friendly for a long time now. And rightfully so! Currently, 60% of visitors access your store on their mobiles first. But it’s not just about having a mobile presence, you also have to ensure the user has a great experience. 40% of shoppers will go to a competitor after a bad mobile experience.

Optimizing your product pages for mobile customers can have a positive impact on conversions. To do so, you need to consider the mobile user interface – how quickly it loads, how easy it is to navigate and how appealing the design is. Apart from this, keep in mind that the user’s screen is much smaller, so content needs to be crisp, short and convey the message quickly.

Threadless has a great mobile-friendly version. When you land on the products page, you get all the options you need neatly fit into the mobile screen.

Optimizing your product pages for mobile customers can have a positive impact on conversions as the majority of people are migrating towards shopping on their phones.

4) Take images and videos to the next level

Well, in the beginning, it was ‘use more than just one image’ to give the customer a good perception of the product. With rapid advancements and so much competition, the eCommerce space has to be innovative. There have been times where a customer may have bought a t-shirt based on an image of the front, only to realize when it arrives that the design at the back is not something they like!

Check out how Away does it with their 360-degree view along with a neat video. You’ll also notice that their call to action stays grounded while the description is movable.

Another tip here would be to show how the product can be used in real-life situations. For example, this is how Fhoca.com depicted a passport holder to show its functionality.

FHOCA-eCommerce

5) Reduce the purchase hesitations and obstacles

On your product page, it’s important to display vital information that the user needs to know. Ask all the right questions and address the main wants and desires of a customer – pricing, discounts, features, shipping, estimated date of arrival, etc. 

But despite this, customers abandon carts and exit the page because they faced a hindrance. To overcome this, a support chat plays an essential role where customers can reach out and have their questions answered immediately. 

You can also add links to tutorials, guides, and FAQs to help the customer address pain problems. 

Wine.com has a well-optimized page that gives customers the discount available upfront. They have links to find pickup locations, contact them or chat with customer support available. They also give options to search and ship to your location.

6) Invest in product recommendations

We know that people now consume information at a very fast pace. So a visitor is not likely to sort through hundreds of items to find one that they like. When a user searches for a product, they like to be given similar options that would interest them. 

Amazon runs this technique at an expert level. They display items similar to the one you searched for based on the journey of other customers. So this gives you more options to find the one that meets your requirements or desires.

Amazon also gives you options of other items you might need to buy along with the main product. In the image below, we see a trolley, covers and an extended warranty. This method of cross-selling helps increase the number of items sold and the average order value.

To do this well, you can use product recommendations from Tagalys that give merchants a variety of options to choose from. Using data APIs, merchants also have the chance to customize these recommendations to ensure it exactly matches the store’s requirements. 

Remember, the job isn’t done after getting traffic to your site. It’s only the beginning. Give your product pages the attention it deserves in order to see a rise in conversions. For more tips, here’s a recommended read.

Posted in e-Commerce General e-Commerce Product Recommendations

Effective Ecommerce Merchandising Strategies that Drive Higher Conversions

Posted on July 29, 2019 by


merchandising strategies

 

Not too long ago, merchandising only meant displaying products in the window, color-coordinating different aisles, ensuring the sales team has adequate knowledge of the products – you get the drift.

But with eCommerce taking the world by storm, merchandising had to be reinvented. No longer do you have a physical store to display a sign in the window to attract a customer. While offline merchandising seems like a whole different ball game, there are many aspects of it that correlate to eCommerce. Taking some of the old and finding some new, we’ve listed out a few ways you could effectively use merchandising techniques to increase conversions for your business. 

 

Pay attention to your home page display 

While your customers may not necessarily land on your home page, the entrance to your business needs  to make the best impression. Through data analysis, you can truly know your customer and what they would like. For example, if you’re selling antique furniture, you might want to keep your home page more delectable with a focus on “home”. But if you’re selling funky accessories, you might want to jazz up your page to make it vibrant and fun. Remember what is unappealing to one customer need not be unappealing to another. You need to understand who you’re catering to, for example, a camping equipment site would need peace and calm, but to sell sports shoes, you’d need to keep it young and energetic.

Your home page should display products that would interest your customer. Remember, customers no longer have the time or patience to navigate through a complicated site. Keep things simple, easy to find, and ensure you offer products relevant to them. 

 

Use search results to your advantage

How you configure your site search can make a remarkable difference in your visitor’s experience. Tweaking your results page to display visuals rather than just a text list would give customers a better experience. Apart from that, it’s important to display relevant products in the search results. 

Taking it a step further, offering similar products that might interest the customer in the same price range can drive up your conversion rate and your Average Order Value (AOV) as well. One way you can do this is by showing customers the top-selling products in the same category.

By using site search enhancement services like Tagalys to optimise your site search, you’ll see a boost in conversion rates.

 

Sequencing 

In a physical store, as a retailer, you would arrange your products in a way that would not just be visually appealing, but would also enable the customer to sort through your collection easily. Products that you know don’t sell too well wouldn’t be up front because you know it isn’t your best. New arrivals, best sellers and trending products would take the spotlight. 

In eCommerce stores as well, sequencing plays a significant role in getting customers to buy. While smaller stores may be able to spend time in arranging products manually, if you have bigger stock or a large catalog, it would be next to impossible. You would need help to automatically sequence products based on different attributes. 

For example, if a customer wants a white long sleeve shirt, your page should be able to display all products that have been tagged with these attributes. Learn about sequencing and the best ways to go about it before implementing it on your site.

 

Personalising experience 

When you’ve been a regular customer at a store, and the staff or owner recognizes you, it’s a feeling all customers enjoy. This is because – be it a restaurant or an apparel store – they know what you like, they know what you bought before, and they offer you discounts and special treatment. Just how do you replicate that in your online store with no support staff?

Ecommerce stores are able to do this by displaying products “Based on your past purchases.” A business should recognize the traits of different customers such as the price point at which a particular customer is purchasing products. What kind of products are they looking for? Are they putting quality over price or vice versa? 

For example, an online grocery store would know the monthly grocery pattern of the shopper based on past purchases. Offering them an option to just buy things from their usual shopping list would enhance their experience as they wouldn’t have to spend time searching for these products every time. 

 

Complementary Products 

This tactic can greatly increase your sales simply because you suggested products that go well with the one the customer is purchasing. Also known as cross-selling, you can prompt the customer to look at other products they might be interested in, or would need with the product they are purchasing. 

For example, if a customer is buying a yoga mat, you can suggest fitness clothes, yoga bricks/blocks, an exercise ball, healthy food products – basically things that go with the other product and complement the lifestyle of the buyer.

 

Wrapping Up on Merchandising

Developing a strong foundation with merchandising enables you to strengthen the core driving force of your business. You can spend thousands on advertising and getting people to your site, but once there, you need to bring your A game and deliver! 

 

“Advertising moves people toward goods; merchandising moves goods toward people.” – Morris Hite.

Merchandising is all about presenting the right goods to the right people at the right price. When you get that right, you’ll flip the seesaw bringing your bounce rate down and pushing your conversion rate up.

Tagalys maximizes conversion rate & gives merchants visual control of products displayed in Site Search & Category pages at their online store. To know more about our solutions and features, get in touch with us now.

Posted in e-Commerce General e-Commerce Personalization e-Commerce Product Listing pages eCommerce Site Search Uncategorized

7 Key Automation Ideas for a Successful eCommerce Store

Posted on July 24, 2019 by


Tasks we thought only humans can perform are being taken over every day by automation or robotics. Driving full speed ahead, technology is changing our world with every passing second. But since it draws out personalization, where do we draw the line with automation when it comes to business?

On one hand, customers demand that their experience be smooth and quick. But on the other hand, a lack of personal touch drives them away. 

As your eCommerce business scales, tasks become more tedious and complex and you have more things to handle. It becomes difficult to do everything manually. You’re left with no choice but to automate certain tasks. 

Striking a balance between the two becomes difficult. For instance, while automating customer service with a chatbot, you need to know until wherein the conversation can you let the chatbot run, and where you need to turn it over to a customer representative. The key is knowing where to automate and where to keep it real. 

eCommerce Automation

We’ve got 7 ideas for eCommerce automation that will help you run your business smoothly without compromise to customer relationships.

1) Scheduling sales 

It’s human nature to love a good deal! With so much competition in the market, sales occur quite frequently now, and to top it off, stores let customers know that a sale is coming up in a few days or a few hours to build momentum! 

If you have price changes coming up – be it a small promotion or a gigantic sale – you need to predetermine the time period and the discount rate and automate the process. If you have a big enough store, it’s simply impossible to manually tweak prices when you want to go on sale. 

Once you automate the process, when the sale goes live, price changes are automatically rolled out. Flow by Shopify is one such tool that enables you to do this. This saves you a ton of work and brings down error rates.

2) Rolling out new products 

When you launch a new product or range of products, you not only have to handle putting it up on your website, but you also have the tasks that follow – publishing them on social media and other marketing and sales channels. Automating this process will save a ton of time and reduce the manpower required. This will help you bring down costs and also free up your schedule to focus on more important things.

There are tools available that allow you to preload your new products and have them automatically published on your store’s website, while it also rolls out onto all your sales channels. But remember, as much as we want to automate, when it comes to social media and emailers – it’s best to add a bit of personalized touch in them. You can try out tools like IFTTT that allow you to market products on multiple channels in a single go.

3) Managing out-of-stock products 

When you have a large catalog, it becomes hard to track inventory. There are apps that will allow you to automate inventory as well. When it comes to out-of-stock products, however, things become a bit more complex. Your marketing and advertising teams need to know not to promote these products until their back in stock. 

Imagine a potential customer sees an ad on Facebook for a product they are interested in, but when they click on it, they find out it’s out of stock. Not only do you lose a potential customer but you also wasted your advertising budget. 

So we think automating this area would make your business more efficient. When a product goes out of stock, it will automatically be unpublished and your teams would be notified so that they can pause promotions. Tools like Ecomdash and Contalog can help you manage inventory.

4) Reduce cart abandonment

Customers abandon their carts for various reasons. While for some it’s a personal habit to window shop and not to spend money on things they don’t need, for others, it’s because they realized they weren’t getting a good deal. No express shipping, surprise shipping rates, and complicated checkouts are some of the main reasons potential customers abandon the shopping journey. 

You can automate certain things in this stage of the journey to give the customer an extra push to buy. By adjusting prices during checkout and adding the reason – such as buying a combo, buying a certain quantity, discounts already applied – will give the shopper a sense that they are getting a good deal. You can also have discounts automatically applied to certain customers that have been tagged as “subscriber” or “gold member”.

Apart from this, if you are shipping globally, it goes without saying, showing the customers the rates in their own currency makes things much simpler. You wouldn’t want them doing calculations and conversions to figure out how much it’s costing them. 

Today there is a bunch of apps that have automated email features to send out reducing cart abandonment emails in order to save you time, and one of the most effective ones is an all-in-one marketing platform Growave. Its automated emails work as a reminder to purchase things that customers liked or will need in the future. For example, if your store’s visitor viewed any items and put them in a wishlist but never actually bought it, Growave will send a friendly reminder email about the items he liked. Those emails have a high rate of openings and usually turn a one-time visitor into a customer.

Growave is the all-in-one marketing platform that helps Shopify brands reach their audience, engage users and increase conversions with ease

5) Automating Payment Options 

What would we do without payment gateways? From only being able to use a credit card online, now we can shop with debit cards, internet banking, wallets, and so many more options! But not all options are available to all customers and all locations. 

You can automate your checkout to show and hide payment options to customers based on their device, location and order history. This makes it simpler for the customer and gives them options that make it easier for them to complete the transaction. Here too, Shopify’s Flow does the trick well.

6) Fraud Prevention

Compared to the chances of online fraud, shoplifting was much easier to contain. Customers, as well as businesses, face problems of fraud. 

Luckily now there’s a way of tracking it automatically. The market runs aplenty with anti-fraud products like Subuno, Riskified, and Signifyd. While scammers might be smart, you can be smarter. By using indicators and risk analysis automation, you can identify high-risk orders. This can be done by checking IP addresses, past patterns originating from the order location, customer behavior, and more. 

You can also automatically notify the security team to review the transaction. By doing so, you can reduce the risk of reverse charges and transaction disputes. This not only saves you money but also safeguards your brand image.

7) Identify and tag customers

It’s not an easy task to figure out which customer likes what. Through analytics tools, you can find out quite a few vital details about customers that will help you tailor your advertisements and enhance their experience. But it does require work on your end to identify and categorize customers. 

Well no more! It’s time to start automating these tasks. Based on a customer’s search, their source of origin, their time spent, their purchase history, their payment choice, etc., you can have them tagged into different segments. A tool like Metrilo can help you tag customers easily, and therefore, identify their needs so you can cater to them more efficiently. At the end of the day, as a business, the most important task is to keep the customer happy from start to end – with the goal of having them make a purchase and be a returning customer.

So there you have it! 7 ways you can automate parts of your business so that it runs smoothly. But wait, we have an added bonus! While there are so many things that can be automated in an eCommerce store, there’s one crucial thing we can’t leave out. While listing your products, you can’t spend hours on end arranging them and figuring out what’s best-selling, what’s trending, and which customer would like what! It’s simply not feasible and if you want to be successful, it’s just not an option to do it manually. There are services like Tagalys that use predictive technology to sort through your site and optimize your categorization and sequencing of products. This helps tailor and enhance your customer’s experience leading to a higher conversion rate.

It might take a bit of time to adjust to automation and you need to make sure everything works fine. We suggest you try it out in stages rather than implementing everything in one go! 

Once you’ve got these steps in place, you’ll have so much more time to focus on other things – like keeping that personal touch with customers! 

Posted in e-Commerce General

7 eCommerce Tips that Gives You More Control Over Sales and Conversions

Posted on July 24, 2019 by


If you own an eCommerce business, conversion rates should sit at the top rung on the ladder. If thousands of people visit your site and don’t buy anything, not only does this affect your revenue, but it will stunt your scalability as well. 

Conversion rate means the number of visitors who convert into customers, meaning they, ultimately, buy something from you. 

The eCommerce market is booming because customers prefer to shop online at their own convenience, and comfort. But a thriving market also means fierce competition. Customers are looking for the best user experience and will easily bounce from your site to another for two reasons:

  • They don’t get what they’re looking for 
  • They find something better elsewhere

You have just a few seconds to capture the visitor, give them the best experience by making sure they not only find the product they came for but also get the service they desire. 

eCommerce Tips

We see site owners do everything right and still struggle with conversion rates. So we’ve put together a list of 7 eCommerce tips you could implement to improve your site which will enhance the visitor’s experience and, ultimately, has a positive effect on your conversion rates.

1) Live Chat 

Providing your visitors with a Live Chat Support is a proactive step you can take to ensure your visitors get all the help they need. Since you can’t have salespeople walking around the store to help potential customers, you need to give them some options for them to reach out to you. This way, you ensure that they get answers to their queries and don’t leave the site due to a lack of information. 

If you choose to implement this, you need to make sure your customer representative is prompt to reply. You could use AI to ensure at least the first few responses are taken care of immediately till a representative can get to the chat. 

A chat that keeps customers waiting too long can defeat the purpose of it. What customers are looking for is quick responses with accurate answers. 

2) Video Descriptions/Trailers

If you haven’t already done this, you’re missing out on conversions for something so simple. It’s a no brainer that potential buyers love descriptions. The modern-day customer likes to be well-informed. When it comes to online shopping, we can’t tell how it’s really going to look or feel. Customers go by reviews and your product description. 

Videos may work well for some products like video games, laptops, phones, etc.

You need to keep in mind what your product is and who your customers are. Keep your videos concise and short but include all the relevant information. Your customer is probably not going to stick around for a long slow descriptive video. Videos are a great way to get creative and connect on a higher level with your customers.

3) Cross-sell and upsell 

This might just be one of the most lucrative merchandising tactics. Upselling involves suggesting higher-end products, better versions or models to customers that might better fulfill their needs. Cross-selling displays products the customer might also like.

Before you introduce this to your eCommerce site, you should have a good understanding of your customers. You need to showcase products that are relevant to the customer’s search. This would help greatly improve your Average Order Value.

It’s human nature to always want a good deal. Showcasing “Frequently bought together” items with a better price can persuade customers to buy more.

Amazon saw a 35% rise in sales when they introduced upsell in 2006 with “Customers who bought this also bought this”. If done right, this is a sure shot at increasing conversions.

4) Try different formats 

Sometimes you might be seeing low conversions simply because your format isn’t appealing, or it’s too chaotic. Just switching things up and getting a more user-friendly layout might be more effective than you think. Customers like things to be easily accessible and quick. 

You might just need to categorize your content better so that it makes it easier for customers to maneuver through your site and find what they want faster.

5) Shipping and packaging 

Customers have reached a stage of wanting it now. Many websites offer 1-day delivery options and customers are willing to pay more for it. Rather than going out to the store, they’d like it to arrive tomorrow or in the next few days. Getting faster shipping options can be tremendously helpful in convincing the customer to buy your products. 

Customers are known to abandon their carts when they see that the product is going to take a long time to arrive. They also bounce when they see high shipping charges and taxes. Unless you’re selling very niche or rare products, free shipping, needless to say, is always a boon. 

Apart from this, customers love custom packaging that stands out from others. Eco-friendly packaging is becoming wildly popular now. 

According to a study by Dotcom Distribution, 61% of shoppers were more excited about the product when they saw unique packaging. You’re likely to get more returning customers.

6) Don’t be afraid to boast

If your product is better than the competition’s, highlight the aspects that make it better. It’s best not to put someone else down, but there’s no harm in giving yourself a boost. 

For example, if you’re selling a battery that you have tested and proven it lasts longer than your competition, put it out there! Customers need to know what you’re better at. 

7) Try out A/B testing 

This is a way of comparing two versions of a webpage to see which one performs better. Also known as split testing, A/B is essentially a way of pitting two or more versions of the same page against each other and finding out which one works the best. By running these tests, we can simply eliminate guesswork. 

So even if it’s a product page or just a blog page, you can test out two versions of layout, format, title and see which ones the customer prefers. 

eCommerce can be a tough market to just survive let alone thrive. But playing the game right, strategizing your brand and products, and above all, catering to your customer’s every need can make you one of the top players. 

Remember, you don’t have a salesman at the front door or in the aisles of your store to greet and assist your customer. So you need to replicate the same service using other virtual methods. Tagalys enables you to have something like a virtual salesman. Using predictive technology, Tagalys ensures your website knows which products have high possibilities of conversions and displays it to customers accordingly. It also gives you control of curation, categorization, and customization. 

Once you replicate the duties of a great salesman on your online store, you can be sure to see customer satisfaction rise, and naturally, conversions will follow suit!

Posted in e-Commerce General

Simple E-commerce Enhancements for Better Search Click-Through Rate and Conversions

Posted on July 11, 2019 by


Instant access, 24/7 accessibility, and quick turnaround – these are the three main requisites of the E-commerce world. Consumers are craving constant improvements in their shopping experience. If you don’t have it, it’s easy to jump to a competitor. They don’t even need to search for one, Google provides all the answers.

So in such a competitive world, how do you keep up? How does your business survive?

You might’ve created an awesome website, listed great products – you’re doing everything right, but you’re just not getting enough visitors. Fewer visitors means a lesser number of purchases.

But nevertheless, many E-commerce retailers do so well, so there must be something they’re doing right. The best way to find this out is data! 

Data from past experiences will show you that there are plenty of ways to not just survive but thrive. You just need to know the tricks of the trade. Here, we focus on increasing organic click-through rate (CTR) as it plays a pivotal role in increasing conversions, and ultimately, increasing revenue. 

What you need to know about click-through rate?

Click-through-rates are simply the number of times people click on your website’s link compared to the number of times it appeared in search results or in advertising impressions. Though you may appear in SERPs (Search Engine Page Results), you still need to entice the consumer into clicking on the link to visit your page. 

Even if you’re ranking high on Google’s search results, it’s no good if you have a low CTR. But when you look at it the other way around, a greater CTR leads to a higher quality or relevance score. This helps increase your SEO ranking and save on cost-per-click rates. 

So now that we know a little more about CTRs, let’s get to making it work to your advantage. We’ve got a few simple enhancements you could incorporate to increase your click-through rate.

1. Improve your titles

Seems like such a simple uninteresting ‘been there done that’ idea but titles have a huge impact on readers! Whether or not the user clicks on the link largely depends on what they see first. Unfortunately, now many of the titles are just rehashed SEO optimized titles with a keyword stuffed in. These boring titles won’t get you far. 

How do you write a click-worthy title and still optimize it? It’s a tough job but it isn’t complicated. Using statistics, pulling on emotional strings, and striking home works way better than generic titles. 

So find out what your user really wants, or what problems they truly are facing, and design your title around that. 

For example, 

“10 things you need to know about click-through rate” 

wouldn’t work as well as 

“How to increase your click-through rate by 20%”.

In the second title, you’ve recognized the fact that the user is looking for ways to increase CTR rather than just telling them 10 things about CTR. You’ve also added “20%” giving them an estimate of how much they can drive up their CTR. This also solidifies the fact that you are basing your article on data and facts.

2. Make your URLs descriptive

Always ensure your URLs are SEO friendly, but you also need to ensure their readability. Ugly URLs don’t do well when it comes to click-through rates. We recommend using a URL that’s easy to read by the user and search engines! Simply match your URL to the title and remove any unnecessary words and keep it short.

For example: 

www.abc.com/blog/CTR/ten-tips-on-how-to-improve-click-through-rate/2345/#quick-066

can be optimized to 

www.abc.com/blog/ten-tips-improve-click-through-rate. 

Other than hyphens that are used to break up the words, all other punctuation can also be considered unnecessary characters and can be left out. 

Keep your URLs relevant, clean, short and easy to read to ensure your users know what the page is about. 

3. Meta descriptions

Meta descriptions are the snippets that appear under the title in SERPs. You need to give the reader everything important they need to know about what they just searched for. Highlight the best parts of your content or your product. 

You need to fix meta descriptions that are too short, too long or if there are duplicates. There are tools that can help you keep track of the length of your title. If you have a WordPress site, you could use the Yoast SEO plugin to make your meta descriptions perfect. Apart from meta descriptions, Yoast SEO plugin also suggests other optimizations to gives your site or content a boost to rank higher on Google using an SEO best practices checklist. 

But at the end of the day, remember to give the reader just enough of the answer they’re looking for. If you give it all away, they might get the answer to what they’re looking for in the meta description and never need to click on your link. A well-crafted meta description can improve your CTR.

4. Using rich snippets 

Google’s rich snippets enable web marketers to display their reviews and ratings that will give the customer a good sense of what others think of their business. These snippets help draw the user’s eye to the result and give them a clear idea of what they can expect from the site. This makes a great difference to CTR.

Following CTR through by optimizing your conversion rate 

Now that the customer clicked on the link, the job is definitely not over. It continues on into getting the customer to make a purchase. A high CTR doesn’t always correlate to a high conversion rate.

When a person lands on your eCommerce store, if relevant products aren’t displayed, if your page isn’t categorized well – basically they don’t see what they want – then you’d only see an increase in bounce rate and not in your conversion rate. Remember, if you presented a title and description in the search results that didn’t match the contents of the page, your potential customers are sure to leave without a second thought.

You might realize that when a customer comes to your site, they might be seeing the latest products you updated, rather than seeing what’s the best or most relevant products. For example, you know a particular dress sells really well, but when a customer looks for dresses, your bestseller isn’t showing up in the top results.

74% of online shoppers say product selection is important during the online search process.

In order to cater to this statistic, you can narrow your target audience by categorizing your pages. So instead of a page displaying a wide variety of products, every page can carry specific products that are closely related or would be liked by a particular kind of customer. 

Apart from this, descriptions and titles for every page and product can greatly influence the customer’s choice. 88% of shoppers felt product details were extremely important to their purchase decision. 

So once the customer is in, you need to ensure these things are in place:

  • Display relevant products. If a user searched for a mahogany dining table, the products displayed should fall under that category. Displaying items that closely match the search would be acceptable. For instance, since mahogany is on the darker side and is more expensive, your search results can display other items that fall under a similar color, quality, and price range. 
  • Give them all the details of the product that would help them figure out the right one for them. Taking the same dining table search, it would be helpful to the customer to know the exact dimensions, color, weight, the primary material used, and how many people it can seat. 
  • Use great high-quality images from all angles. Since the visitor can’t walk around the store and see it in person, nor can they try it out, the alternative would be to give them a good view of the product. A great tactic used here is to measure it against an average human silhouette. This gives the visitor a good sense of how large the product is. You can also include a zoomed in photo to see the material up close. This can also inculcate the fact that you have confidence in your products!
  • You could also give the user the option to do a site search for specific queries they might have. This helps potential customers to narrow down the products displayed to only the ones they want to see.

To get complete control of your visitor’s experience, right from clicks to conversions, you could use eCommerce solutions like Tagalys that help sort your products and curate category & collection pages. Tagalys helps improve conversion rates by enhancing user experience. Through meticulous curation in site search and category pages of online stores, it displays relevant products that capture the customer’s attention and are most likely to convert to a purchase.

So, there you have it. Simple ways in which you can increase your click-through rate and follow up with getting them to purchase your products. eCommerce may be a tough game to play in a market so wide, but if you have the right tools and tricks of the trade, you’re bound to be a cut above the rest!

Posted in e-Commerce General

SEO tips for Magento Commerce – Interview with Candere.com

Posted on February 15, 2019 by


Akshay Matkar is the Head of Digital Marketing at Candere.com, one of the leading online jewelry retailers in India & also part of the $1.5B Kalyan Jewelers group.

Candere is built on Magento Commerce, primarily because of the flexibility it offers in connecting the back end processes. Unlike Shopify, BigCommerce or other platforms, Magento was selected because it supports the complex supply chain or the back end of Candere, which cannot be supported by other platforms. Magento does not offer any advantages from an SEO function, hence Candere completely relies on the expertise of their SEO team and 3rd party tools, to drive organic traffic to their online store.

Akshay & team rely on the Google Search console as the Holy Grail of understanding the results of their SEO efforts. An interesting note is that the team is not only interested in the organic traffic to their store, but also the market share of the search keywords where candere.com is visible. Market share was an interesting metric because it is a trailing metric. This means that the higher the market share of keywords for which you are visible today, the higher the increase in organic traffic into your site tomorrow. This is Brand visibility & they want to be seen for anything relevant to their market. Visitors may not click on the page URL in search results but have registered the brand name, which also improves brand recall. In less than 3 years, Candere.com has increased the market share visibility from less than 5% to over 15%, that’s a whopping 300% increase in brand visibility, with the efforts of this team, led by Akshay. In the battle for eCommerce, Google continues to be the biggest winner. Online jewelers have to pay between $0.5 to $2 per click to bring a unique visitor to their store. With that in mind, Akshay & his team have been a significant impact to the bottom line of Candere, by scaling organic traffic. While this did not happen immediately, their efforts for the past 2 years, have exceeded in returns if you were to look at how much they would need to spend on Google to bring in this traffic via Ad Words.

While Candere has made significant expansion in their organic traffic, Akshay is modest to agree that he looks up to his competition as they are still the leaders in organic traffic for the vertical. He especially compliments them on their URL structure, interlinking of pages & site performance that have all contributed towards better SEO ranking of the domain and the pages.

SEO Requirements:

Akshay and team follow multiple strategies to improve organic traffic. A few keys areas are mentioned below

Fresh Content: The team continues to monitor the performance of all the listing pages and when they detect a downward trend, the team adds/edits content blocks on the pages to ensure the content is relevant to the relevancy of search queries.

Product Assortment: One of the challenges on platforms like Magento, is that the product sorting is static or sorted using a simple field like new, most sold, most viewed, etc., Due to the nature of how visitors engage at on online store, the simple logic does not work across most pages. The lack of intelligent product sorting changes also leads crawlers to believe that there has been no change on the page. Akshay & team are in the midst of integrating technology that can help them automate this process at scale to contribute to page refresh & SEO ranking

Internal Linking: Akshay goes on record to say that if there are 100 parameters for SEO, internal linking is in the top 3. He feels this builds a hierarchy of the online store, to help a search engine better understand the structure of listing pages within an online store. For example, if an online store has over 1000 pages but each page is not linked to each other, this reduces the SEO juice that flows from the domain to the individual pages. While the IP behind how SEO scores are calculated will never be revealed, what Akshay says makes perfect sense. From an SEO standpoint, you can not treat each page with the same importance. Pages linked from the top navigation or another listing page should technically have more SEO juice that an individual page located only on the site map. Hence a page that is linked more across the online store will attract more traffic, which contributes to the SEO score and that can attract organic traffic with better SERP rankings. Akshay added a word of caution that merchants need to balance the need for SEO vs. the expectations of the online visitor. He means while internal linking is more an SEO activity, it might confuse the visitor at your online store who could either be in the awareness, consideration or buying stage, by randomly clicking and being distracted in their journey.

Page Format: Merchants invest in SEO efforts across the home page, landing page, product listing pages and sometimes even product pages. From the breadth of experiments conducted by Akshay, he confirms that the product listing pages & the home page are what they invest their time for SEO optimization. Landing pages are not a great idea for SEO optimization but mainly used for other campaigns. Akshay did not spend time talking about product pages for SEO, but I am certain they follow the basics to check the boxes. Product pages are not a great source of organic traffic that converts.

SEO Content: If you have the right interlinking, page format, URL structure & product sorting, you would still NOT get a single organic visitor without the right meta content on the page. Adding content is time-consuming because if you add too much content and “Stuff” keywords, you might get initial visibility but as your bounce rates increase, your page ranking will decrease. Hence it is important to create unique listing pages with unique content. When Akshay originally mentioned about increasing their market share 3X, it has to also do with the time invested in creating unique pages to attract 3X more traffic across thousands of new search queries that address the exact segment served by Candere. While some merchants may not consider the products as content on the page, Akshay feels that there needs to be minimum content or 16 products on a page, before they invest time to optimize it for SEO. If you are not familiar with “thin content” here is a beginners guide to thin content

HTTP status codes: 301, 302, 202, etc., These signals are used by Search engines to ensure the crawler is efficient. It would be impossible for any search engine to crawl the internet without checks & balances in place. HTTP status codes are a very important part of making sure the crawlers are efficient in the requirement to gather data from the internet. The team at Candere fanatically ensures HTTP status codes are in place. They have internally built tools to manage 301 redirects because for an SEO team, URL changes are constant and they required an efficient way to manage them.

Google analytics: The team at Candere looks at GA as a source of data for Google, before considering it as a reporting tool. This belief pushed the team to invest time in the early part of 2017, making changes to ensure the data was captured correctly in their GA. This also led to the 3X increase in market share and a correlated increase in traffic. If you have incorrectly configured your GA, tracking partial or inaccurate metrics, Google would get that as input data in and consider those data points in their SEO scores for your domain & individual pages.

Tools for SEO:

Search engine optimization is part science, part math. While you can try & improve the ranking of existing pages, what about the pages that you are not ranked but your competitor is? Candere uses tools like SEO Profiler & Ahrefs to benchmark competitors and close the gaps. Ahrefs is used mainly for link analysis, which Akshay passionately shared earlier in the section of SEO requirements. SEO Profiler is used to continuously analyze the market, competition & Candere, to find errors, opportunities & gaps, in their existing SEO strategy.

He cautions to say that these tools are no silver bullets in SEO. Merchants should start with the basic package form such tools to check the basic SEO requirements in place first – URL structures, Page formats, HTTP Status codes, GA implementation & Content strategy. Once this is in place and the store is seeing a growth in traffic & engagement (low bounce, higher CTRs), only then should they invest in complete packages from these tools to put fuel into their SEO rocketship.

We close the conversation talking about AMP sites. While Akshay has observed a push from Google to migrate towards AMP sites, he has recognized that none of the major online retailers use AMP. While AMP makes your mobile store significantly faster in load times, it is done at the expense of removing all external plugins like chat, search, recommendations, popups et., that help drive user experience. While AMP may be helpful to online stores that are custom built and have everything else built in-house, it will hamper the conversion rate of the merchant using platforms like Magento, Shopify, etc., that rely on 3rd party tools to improve their online shopping experience. While Akshay does not reveal specifics, he says they are investing to improve the mobile shopping experience of their visitors as that is where over 80% are today

SEO Strategy:

Using the above-mentioned tools, the team has created a master keyword list and have marked the search keywords wrt search volume, competition. The simple 2 X 2 matrix, helped them identify the low hanging fruit which they went after and acquired. As the market has matured, where most high volume, high competition keywords are addressed, they are moving across the matrix to address medium volume (short tail) & low volume (long-tail) keywords. His experience long tail allows him to confidently say that the conversion rate for long-tail keywords is 2X more than short-tail keywords.

We closed the conversation, with Akshay sharing SEO conspiracy theories that involved some known entities. Ironically, I have felt the same & also heard the same from a few other merchants. More on that another day, when we both are no longer in our current roles, but for now. Its thank you.

About Tagalys: Tagalys helps SMB Mid Market online retailers using Magento & Shopify with high conversion category/product listing pages & Site Search.

About Candere: Candere by Kalyan Jewellers, is an initiative to make fine jewelry more affordable and accessible to you than it ever was. Candere’s philosophy is to offer customers extraordinary value on the largest inventory of fine jewelry and certified diamonds with the comfort, convenience, and security of online shopping. It’s a world-class shopping experience from the convenience of your own home.

Posted in e-Commerce General e-Commerce Product Listing pages

Online Merchandising – What does it mean to your eCommerce store?

Posted on August 8, 2018 by


store merchandising

According to experts and other blogs, Merchandising is everything you do to promote and sell your products once the potential customer is in your store. A sale starts with giving the visitor a great first impression, which means retailers always trigger a visual experience for every visitor the moment they walk into the store. This brief post is to help you understand that online merchandising has equivalents and you can use these strategies at your online store to improve the visual experience you offer your visitors.

Merchandising

It is the part of the holy grail of traditional retail and includes

  • Window and in-store displays
  • Grouping related products together
  • Shelf signage
  • In-store ads featuring the merchandise
  • Samples and giveaways
  • In-store demonstrations
  • Well-stocked shelves
  • Spotlighting promotional items
  • Shelf Design

Each of these items can be translated into the online world and must be given importance to grab the attention of your visitors. Remember, it is harder to keep your visitors engaged online and easier to lose them in just the click of a button. Traditional retail is easier as walking out of the store if a physical effort and the farther you have walked into the store, the more time you need to spend to get out of the store.

  • Window and in-store displays = Homepage banners
  • Grouping related products together = Product Recommendations
  • Shelf signage = UIUX of Listing pages
  • In-store ads featuring the merchandise – Sponsored products
  • Samples and giveaways = Coupons & Discounts
  • In-store demonstrations = Multiple product images or videos
  • Well-stocked shelves = Intelligently stocked Listing pages
  • Spotlighting promotional items = Labels on Thumbnails (e.g., New, Next day delivery, Discount etc.,)
  • Shelf Design = Listing page layout, Design, Facets & Sort options

What merchandising strategy do you apply at your online store today? At Tagalys, we only help with a few of these merchandising requirements, especially those Like Search, Listing Pages & Recommendations that analyzes store data to predict what are the best products to be displayed in those channels.

Posted in e-Commerce General e-Commerce Product Listing pages e-Commerce Product Recommendations eCommerce Site Search