Category: Site Reviews


Want to Open a Shopify Store? These Shopify Plug-ins are a Must Have

Posted on April 28, 2019 by


Shopify has single-handedly lifted ecommerce to a whole new level. By being affordable, easy to use and ready to deploy, Shopify has enabled even small retailers to take on the big guns. In addition to this, Shopify has also allowed retailers to add on applications to customize the platform in order to better meet the specific needs of each store.

In fact, Shopify has now reached a point where its app store is inundated with thousands of applications for wide range of needs. For aspiring as well as well-established online retailers, it is becoming increasingly difficult to find the right add-ons for their store in this clutter.

We understand the journey a retailer takes and have curated a list of apps which will help you get started and grow your business. The following apps have the highest ratings in their respective areas by the highest number of users.

 

Building your store – GemPages Page Builder

GemPages’ Page builder is a feature-packed store builder which lets you choose from thousands of stunning pre-built templates. You are not required to possess coding or design skills to make the most out of this app – you can easily build landing pages and product pages designed to convert visitors into customers. GemPages also allows you to integrate your store with Facebook Pixel and Google’ shopping catalog. With its easy-to-use features, GemPages can make it easy even for an absolute beginner to open a store on Shopify.

 

Inventory Management – Bulk Product Edit

Bulk Product Edit allows you to easily upload, update or remove hundreds of SKUs in a matter of a few minutes. You can simply upload a CSV or an excel sheet to the app and it will take care of populating your store with all the products. It also gives you the ability to schedule offers with the start and end date and undo multiple changes with a single click. As an added advantage, you can also upload the URL and meta descriptions for all your products in a few clicks. This ensures that all your pages are SEO-friendly and easily findable online. Since the hassle of inventory management is taken care of by BPE, you can save resources and time on an otherwise draining job.

 

Marketing your store – Kit

Kit recommends the right Facebook and Instagram marketing activities which are most likely to drive sales. With Kit, you can create dynamic ads, including retargeting ads to bring visitors back to your store. Since Kit is built with artificial intelligence, you are not required to have in-depth marketing and analytics knowledge to optimize your ads. The app works 24×7 to analyze your products, visitors and their interaction with your store to recommend your next marketing move to boost your sales. These features make Kit your cost-effective and personal marketing executive, who is always available to connect and brainstorm with.

 

Shipping and Tracking – Shippo

Shippo is a shipping and tracking app which provides you with discounted shipping rates for even large orders. Shippo allows you to connect with around 50 plus carriers from around the world and also provide your customers with accurate and transparent tracking information. In several instances, customers might love your products and offers and yet, not complete the purchase after taking a look at the shipping charges. With Shippo, you can get the best deals and ensure the timely delivery of your products to your customers.

 

Returns Management – AfterShip Return Center

AfterShip is a user friendly returns management system which makes it easy for your customers to return shipped products. With AfterShip, you can create custom returns policy, automated status notifications, all without your customers having to mail your store’s support desk. Allowing your customers to return products hassle-free can help build more customer-trust. With such a comprehensive solution, you can also save on the resources you would otherwise have to dedicate towards returns management.

Owning a successful ecommerce store isn’t determined only by providing your customers with what they need. In today’s competitive marketplace, it is necessary to go the extra mile and use novel methods to make a customer’s purchasing journey as effortless and enjoyable as possible.

 

At Tagalys we work to make this process easier, providing your online store with the ability to distinguish itself as the go-to store in any niche. Our solutions advance the visual merchandising capabilities of your store by understanding customer behavior and displaying products they are more likely to buy. To know more about our solutions, and how we can help you meet your merchandising objectives, please get in touch with us today!

Posted in e-Commerce General Site Reviews

e-Commerce Site Search Review: Urban Ladder

Posted on April 25, 2017 by


Urbanladder.com is one of the leading venture funded curated online furniture sellers in India.

Yesterday I met with Ajay (Advertising professional) regarding a new Tagalys initiative, when he enquired if we powered Site Search for Urban Ladder. Unfortunately we do not, as their engineering budgets, allowed them to build, manage & continue innovating their site search needs. But the conversation with Ajay led to him sharing frustration in his search experience, especially cause he expected more as available in leading sites like Amazon.com. And add to this he was engaging with Urban Ladder via a mobile device, this frustration multiplies. Digging in deeper, he shared specifics of what was missing, so we thought we share this feedback with the engineers at Urban Ladder to help them continue working towards delighting their online visitors.

SEARCH BAR design (4/5)

Both mobile & desktop versions have an expanded search bar, that is visible to visitors on the home page & other product listing pages. What could improve is a more central location with a highlight and a clear call to action to nudge visitors to Search quickly, discover products and engage with Urban Ladder.

Search Suggestions (3/5)

Predictive suggestions are generated as the visitor continues typing the search query. UL either runs the partial query through historical searches, inbuilt suggestions or a combination of both to show a prioritized list of 8 completed suggestions. On the outside this checks the box, but the key metric is the CTR from suggestions to listing page views and lets assume this is also done by the team.

What could really improve is the way the suggestions are presented to the online visitor. It does not break down the suggestions into a category, subcategory or other attributes that matter to the visitor, thus preventing any chance of a search results drill down, thus shortening time to product discovery.

POPULAR SEARCHES (0/5)

Unavailable.

RECENT SEARCHES (1/5)

Only available on the mobile app.

SEARCH RESULTS (2.5/5)

80% of visitor are likely to engage with less than 3 actions (scroll, sort, filters) on any listing page pages. It is critical to utilize segment analytics of engagement data to understand and predict what visitors want. That prediction when applied to each search query, shows the products in the order of highest probability of conversion, thus increasing the products viewed from search results.

At Urban Ladder keyword relevance plays a big part as products are displayed in the search results if the keywords are available in the product table. There is no filter being applied at the Search or options to drill down the search results. The default sort is called “Recommended by” which we assume considers engagement data across the site for a period X.

This is not a great strategy for UL as most search results will lead to a large number of product listed, thus requiring users to use Filters quickly drill down, but unavailable hence leading to bounce. This visitor behavior will also be higher on mobile devices. A few examples

Search for “Coffee table” when sorted by Price.

UL Coffee table

A search for “Study Table” when sorted by New Arrivals

UL Study table

 

UL should allow visitors to drill down into a category or subcategory right from the Search Suggestions or from a filter in the search results page. This will improve the quality of search results displayed when Sorts or Filters are applied.

FILTERS (1/5)

Only available filter is price on desktop & mobile. While price is a critical filter, its value is eroded when the search results are no longer relevant on application of the price filter as seen below. In the category of Home decor / Furnishings, we recommend adding filters like Category, Sub Category, Fabric, Material, Color, Discount/Savings as a bare minimum, to help visitors quickly drill down and find something of interest to them.

UL Filters 1

UL Filters 2

SORT OPTIONS (4/5)

All obvious sort options expected by visitors are available although it is unknown why “Sort by Discount” is only available in the mobile app. The default sort option is “Recommended” which we assume is a product sorting based on some form of visitor engagement analytics over period X for the search query.

Stemming (5/5)

Visitors search the same products in the singular & plural forms and others.. Urban Ladder has enabled stemming to showcase the same search results for both.

Screenshot 2017-04-25 14.21.05Screenshot 2017-04-25 14.21.14

Screenshot 2017-04-25 14.24.13Screenshot 2017-04-25 14.24.24

Spell Check (0/5)

An easy to implement feature, helpful to visitors but not implemented.  Screenshot 2017-04-25 14.26.29Screenshot 2017-04-25 14.27.43

Overall Urban Ladder scored 2.3/5.0 in our review. This means while Urban Ladder is converting visitors to customers, but there is room for improvement to

  1. Convert more visitors to customers through the Search funnel
  2. Reduce Time to transact (
  3. Reduce bounce sessions in Search results

Have feedback or comments contact us! Find pricing and Site Search products from Tagalys here.

Posted in eCommerce Site Search Site Reviews