Category: e-Commerce General


Best Practices for Search & Category Page Filters

Posted on August 13, 2018 by


The sooner your visitor lands on a product page, the faster they are likely to become your customer. Almost 90% of your visitors (who have not bounced) are likely to visit a search or product listing page at your online store. Almost 60% of online visitors are engaging mobile first which limits the number of products displayed per page. Search & Listing page filters are the fastest way for online visitors to drill down and find that product to start their engagement journey at your online store. And while you might already have filters today, this post is to make sure you have considered some the best practices that allow you to maximize conversion

Identify the right filters

Search filters

 

Recently we had a quarterly business review with a leading fashion retailer who is also a customer of Tagalys. While the retailer had 7 filters displayed on their search and listing pages, these filters were not the most relevant filters to the end visitor. Irrelevant filters will increase the bounce rate of your search or listing pages. If yours was a physical store, what are the questions a visitor will ask your store associate about a product before purchase? E.g., Do you have a dress on sale for less than $199 without sleeves and a V-Neck preferably in black or white? So if this was an online store, you need to have the product type, price, discount, sleeve type, neck type and color as must have filters on search or listing pages for the product type of dresses.

Prioritize the filters

Prioritize filters

Now that you have identified the top X filters that your visitors deem important, make sure you display them in the right order. For example, if your selling dresses, almost every visitor will only want to see products that match their size. So you want to ensure your visitors choose a size before they continue.  What would be the most common order of filters that visitors would drill down to find products? Do not overwhelm your visitors with everything, but display what is most important and dynamically open up other filters as your visitors drill down.

Ensure dynamic user experience

One of the worst experiences is clicking on a filter to find no products. Make sure the search results & the tags within each filter are updated as soon as you make a selection. Only display tags that have more than a product tied to it and hide or deactivate other tags from being clickable if they have no products upon the previous selection.

User Interface for your filters

Amazon search filters

We have seen our customers populating the filters on the left or on top of the listing pages. While we are not opposed to either, we are probably a bit biased to displaying the filters left of the results, because it gives you more surface area to play around with how you can show the tags within the filters. If you display the filters on top of the results, you are limited by the screen width to display the filters and it will run to more than 1 row making the experience a bit cluttered if you have many tags within the filter.

Track Filter interaction

All of the above is subjective to your vertical and the audience you are serving. It is imperative to track how your visitors interact with the filters to keep fine-tuning the filters.  This can be done using tools like Mix Panel or requesting the same from Tagalys, where we will display reports showing how visitors have interacted with each of the filters displayed in the Tagalys search or Listing pages.

Learn more or schedule a 1:1 demo with us at your convenience. What are you waiting for? See our product demo here.

Posted in e-Commerce General, e-Commerce Product Listing pages, eCommerce Site Search


Merchandising – What does it mean to your online store?

Posted on August 8, 2018 by


store merchandising

According to experts and other blogs, Merchandising is everything you do to promote and sell your products once the potential customer is in your store. A sale starts with the giving the visitor a great first impression, which means retailers always trigger a visual experience for every visitor the moment they walk into the store. This brief post is to help you understand that online merchandising has equivalents and you can use these strategies at your online store to improve the visual experience you offer your visitors. Merchandising is the part of the holy grail of traditional retail and includes

  • Window and in-store displays
  • Grouping related products together
  • Shelf signage
  • In-store ads featuring the merchandise
  • Samples and giveaways
  • In-store demonstrations
  • Well-stocked shelves
  • Spotlighting promotional items
  • Shelf Design

Each of these items can be translated into the online world and must be given importance to grab the attention of your visitors. Remember, it is harder to keep your visitors engaged online and easier to lose them in just the click of a button. Traditional retail is easier as walking out of the store if a physical effort and the farther you have walked into the store, the more time you need to spend to get out of the store.

  • Window and in-store displays = Homepage banners
  • Grouping related products together = Product Recommendations
  • Shelf signage = UIUX of Listing pages
  • In-store ads featuring the merchandise – Sponsored products
  • Samples and giveaways = Coupons & Discounts
  • In-store demonstrations = Multiple product images or videos
  • Well-stocked shelves = Intelligently stocked Listing pages
  • Spotlighting promotional items = Labels on Thumbnails (e.g., New, Next day delivery, Discount etc.,)
  • Shelf Design = Listing page layout, Design, Facets & Sort options

What merchandising strategy do you apply at your online store today? At Tagalys, we only help with a few of these merchandising requirements, especially those Like Search, Listing Pages & Recommendations that analyzes store data to predict what are the best products to be displayed in those channels.

Posted in e-Commerce General, e-Commerce Product Listing pages, e-Commerce Product Recommendations, eCommerce Site Search


Must have UI elements before online merchandising works in e-Commerce

Posted on July 25, 2018 by


First impressions are the best impressions. Before you invest in a merchandising engine for your online store, you must have basic UI elements in place. You will not buy a car with a fabulous engine but looks ugly or has poor design elements. The same applies to visitors are your online store, who need to be guided to find a product of interest. While a merchandising engine can help predict or influence what products are displayed in search or other listing pages, the user interface of the listing pages has to be designed keeping your visitor & online category in mind.

The basic UI elements of any listing page are the filters, sort options, and product thumbnails. Within each of these, a retailer needs to think through many factors to influence how your visitors will react when they are on that page.

Page Filters or Facets:

  • Selection: The products in your online store might be assigned to multiple attributes and it is imperative to note that not all attributes are relevant to your customer. Display only the filters that are relevant to your customer and not to your business.
  • Order: We live in a mobile-first world, hence 70% of your visitors are likely to come to your store via a mobile phone. The mobile real estate is limited and they are likely to see the top 5 filters when they open. What are the top 5 filters that you should display at your store? Not every facet is equal, if you are in the luxury business, maybe discount does not matter to your audience. What would be the top 5 questions your visitors ask you if this were in a physical store?
  • Position: Having worked with over 50 online retailers it was interesting to note that around 15% of them actually have their facets placed horizontally on top of a listing page. But most have the facets on the left of the product listing. One retailer had a combination where they had standard facets on the left and facets like offers, coupons and discount percentage on top. Something to think about.
  • Visibility: Within each facet, you might have more than 10 tags. Limit tags displayed within each facet to 10 and make sure the top 10 tags are sorted by the tags that are assigned to the most products. If there are more than 10 tags, they should be collapsed, pop-up on demand or have a search bar within the facet.
  • Anchoring: Facets are a quick way to find products within a listing page. It is recommended to anchor your facets to the page, such that they do not scroll on top. Make life easy and obvious.

Sort Options

  • Selection: Display sort options that are most likely to be used by your visitor. It is a poor experience for your visitor when they find so many irrelevant sort options like sort by name, brand, location. The most relevant sort options are the ones that are tied to numeric fields like price, date, discount. We discourage sort options tied to text fields.
  • Display: Make life simple for your visitors and provide the ascending and descending sort options within the drop down. We have noticed sites where the sort option contains the field to be sorted and the visitor is expected to click outside the sort option, to change the order to ascending or descending.
  • Location: The most obvious location to anchor your sort options is right above the product listing on the left. That is the most commonly used location, so do not try to reinvent the wheel.

Product Thumbnails

  • Size: Your visitors do not have time, but how many product thumbnails do you show per screen? This is directly tied to the size of the thumbnail image. Too large, you show better clarity, but that requires the visitor to scroll more to see more products. Larger images can also marginally impact the load times of the pages, as the size of the image is slightly more. Too small an image and your visitors might get lost in the clutter.
  • Information: Assuming you have determined the ideal image size, basic elements like name, price, sale price must be determined on the product. Additional information like brand, SKU etc., should only be displayed if you think it can increase your CTR to the product view.
  • Elements: Additional product tags in the form of labels can also be displayed if that can increase CTR to product views. Some examples of labels are New, Ready to Ship, Next Day Delivery, Offers, Sizes & Color Swatches.

The objective of a listing page is to get the visitor to get to a product page as quickly as possible. The metric you should be tracking is Click Thorugh Rate (CTR) from listing page to product details page. What is the CTR of your listing page?

Let us know if you would like us to audit your site, you can schedule a call with us using this link. You could also signup to start your 14-day free trial now

Posted in e-Commerce General, e-Commerce Product Listing pages, eCommerce Site Search


Magento Category Pages: Must have UI elements to improve engagement

Posted on May 7, 2018 by


Category pages are used to display products available at the online store or in digital marketing campaigns. To ensure maximum engagement and conversion, retailers need to display the right UI elements for the page to perform well. What are the must-have UI elements for Product Listing and Category Pages?

Page Heading & Title

While it may be obvious to you the retailer, it is not always clear to the online visitors what the listing page is about. Clearly displaying the page title and heading is critical for visitors and search engines to know upfront what the page is about.

page title

Filters or Facets

Every product listing or category page has a variety of products that contain different attributes & tags. Online visitors are used to applying filters to quickly find products that meet their intent. For this, having an expanded filter and facets on the left side of the listing page is the ideal user experience expected by online visitors. Sometimes retailers show filters on top of the page, which is not the ideal location.

filters

Product Details on  Thumbnails

While images are great, details are better. As an online visitor at your store, they expect minimum critical information of the product that is displayed on the page. While what is critical will vary from store to store, based on some of your core value propositions offered to your customers, some details are must-haves required across all stores. The product name, price & discounted price are always displayed upfront across every mature online retailer. In addition to these details they may add, details like shopping, colors, ratings etc.,

product details

Product Thumbnails per Row

As a retailer, you want to display the best image that clearly showcases details of the product. Hence a large image is selected, but that will limit the number of thumbnails displayed to less than 3 per row. The idea of the listing page is to create interest to improve CTR to the product detail page. This is where you get to display all details with options to zoom into the image.

The resulting impact of reducing the thumbnails per row is that the visitor has to scroll more pages to see all products displayed on the page. This increased the bounce rate as page scrolls per visitor increases. The leading retailers show between 3 to 5 thumbnails per row.

product thumbnails per row

Page Sort Options

You need to have the basic sort options of price and date. Everything else is optional and should be tested with your audience to verify if it improves the click-through rate from the listing page to the product page. Some other sort options used are rating, introduction date,

page sort options

 

Share your comments if we have not covered any other important aspect that you have seen make a significant impact on your product listing or category pages. We follow all the above in the product listing pages powered by Tagalys. You can create simple automated new arrivals or sale pages in seconds and complex pages as seen on our demo site

Watch our demo site to learn more or schedule a 1:1 demo with us at your convenience. What are you waiting for? Start your 28-day free trial immediately.

Posted in e-Commerce General, e-Commerce Product Listing pages


Top 3 Reasons Why Your Product Listing or Category Pages are not performing

Posted on April 30, 2018 by


If you are worried about the impact of a low conversion rate on your eCommerce site, you are not the only one. The truth is, many eCommerce store owners are feeling the same – triggered by the low conversion on their product listing pages. Whether you recently saw a massive drop in the conversion rate – or visitors are not converting at all – there are some actionable tips that can help you recover those lost leads and sales.

Below, we are listing the most obvious reasons for that – or the signs you need to take action upon and improve your product listing page conversions.

Your Product Listing Pages Make A Bad First Impression

One of the most common reasons for a low conversion rate is that people don’t actually like what they see when they land on your site. Even worse, they cannot find the information they need. Are the products advertised on the banners that lead them to this page visible in the very first few products?

Another way to solve this is to check the heat map, user flow, bounce rate and your conversion funnel in your analytics software. Assuming your banner image and the products on row 1 are in sync, what data are you using to determine the remaining sort order of the products? Are you really showing what is trending at your store? 

You Don’t Know Your Target Audience

Another major reason why your product listing pages are falling in terms of conversion is the fact that you don’t know who you are selling to. This is why a key step in addressing your conversion rate issues is knowing who your customers are, what they want, and how they behave. If your audience is only going to buy products under $100, you are decreasing your conversion rates by showing products priced above $100 on the first few pages.  It is imperative to deliver a targeted customer experience rather than a one-size-fits-all approach.

You Are Ignoring Mobile Users

Did you know that mobile traffic is booming and that more than 67% of the total online visitors engaged with a retail store via their mobile device? The takeaway is clear – you need to properly optimize your product listing pages, they need to load in milliseconds and make them responsive to mobile screens of all sizes. Delivering a mobile-optimized experience can help you win over the majority of the market.

Solution

At Tagalys, we pride ourselves on the knowledge and experience in the field of eCommerce. We work with many eCommerce store owners, helping them pinpoint and solve problems like this while increasing their conversion. From Instant Page Creation to drag and drop curation and conversion-based sorting, our portfolio of tools is SEO-friendly and helps you increase your conversion while streamlining your work on every product listing page.

Watch our demo site to learn more or schedule a 1:1 demo with us at your convenience. What are you waiting for? Contact us now or start your 28-day free trial immediately.

Posted in e-Commerce General, e-Commerce Product Listing pages, Uncategorized


Data Assisted Visual Merchandising for e-Commerce Category Pages?

Posted on April 24, 2018 by


If you want to learn more about how Tagalys Product listing pages can increase SEO traffic or improve conversion with data-driven product sorting, this article will not cover it. This post only covers the aspect of how Tagalys provides performance data that aids retailers in e-Commerce visual merchandising.

As a category manager at for an online retailer, you have to continuously create new product listing pages either to refresh the content at your site, your visitors always want to see something new. Or you need to create pages for digital marketing campaigns to attract visitors based on what they want.

Most leading retailers have a daily/weekly marketing schedules that require refreshing the content of product listing pages on the website. By refreshing we mean, you may carry category page of Rings, Womens Rings or Womens Gold Rings. But data shows your audience is interested in Women’s Gold Rings under $999 or Womens Gold Rings with Emerald in this season. So refreshing is nothing but creating a new perspective on products that already exist at your online store. While this may sound simple in the last statement, think of doing the same on a daily/weekly basis, with the flexibility to create any possible combination of a listing page without thinking twice.

Macys Womens Gold Rings with Emerald

Now you might be thinking, you can do the same by applying filters to a category page for Women’s Rings. Absolutely, that’s the easy fix that almost everyone uses, but it is not the best for conversion at your store.

Top 3 Reasons for using Tagalys for Visual Merchandising

  • Almost all e-commerce platforms do not process analytics data, hence the resulting sort order is a just a list of products and not displayed to increase the conversion rate for that page. You need every page to be optimized for conversion to increase revenue and that is the No 1 reason why retailers choose Tagalys.
  • Do you want your e-commerce platform to work for you or do you want to work for your e-commerce platform? Former for sure. There is a higher chance of your visitors scrolling beyond page 1 if the first few products they see, match with the image(s) they clicked on the banner that led them here.  With Tagalys, you can instantly promote products or remove products in a few clicks with our curation panel

Tagalys Curation Panel

  • Last but not the least, do you want to show products on the banner because you think they look visually appealing or based on real data that tells you exactly how they have performed in your store. This is Data Driven Visual Merchandising, where you the merchandiser/category manager/retailer can rely on your own data to back your hunch. On each product tile in the curation panel, you will find performance details of how that product at your store, so any design based hunch, is backed with real data

Curation panel - Product Performance data

With the flexibility to ensure what visitors see on the page matches the banner they clicked on, backed with the fact that the products on the images are there due to a decision backed with data, will ultimately help your online store improvement engagement & conversion with your visitors.

Watch our demo site to learn more or schedule a 1:1 demo with us at your convenience. What are you waiting for? Start your 28-day free trial immediately.

Posted in e-Commerce General, e-Commerce Product Listing pages, Uncategorized


ATTRAQT – FredHopper Alternative for Category Page Visual Merchandising

Posted on March 20, 2018 by


While a google search for “e-commerce visual merchandising” shows FredHopper (Acquired by ATTRAQT group) for Magento, alternatives are missing, limiting choice for visitors like yourself. Tagalys offers most of our features to Small & medium size retailers like yourself, with only premium functionality limited only to Enterprise Retailers. Our pricing is public and linked with usage so you only pay more as you grow. With liberal usage tiers starting at $99/mo that includes 20,000 page views. Our customers see a 40% increase in revenue growth & over a 50% saving in time spent to create & maintain product listing pages.

So if you are seeking a visual merchandising tool, Tagalys is the best alternative to ATTRAQT & ON TAP. Here is why

Visual Merchandising for Category pages – What we offer

  • Assisted Merchandising: While Merchandising is an art, data is important to assist your team before they decide to promote or hide products from your visitors. Tagalys queries the performance of each product for the last 30 days, providing your team with data to make informed decisions.

VISUAL MERCHANDISING E-COMMERCE

  • Data Visualization:  Your catalog is the heart of your e-commerce store. When you create a product listing, you need to see the products but also understand if that product has been performing well enough before you decide to promote or hide it from your customers. While every product might be important to you, your visitors might think otherwise. Data never lies and Tagalys brings out the truth before you merchandise

CURATE VISUAL MERCHANDISING

  • Ease of use: Tagalys allows your team drag & drop products in order to promote or hid them from your visitors. It’s that simple and designed keeping you in mind. Now that you have facts about each product, go ahead merchandise with confidence with data as your guide. Check out how to make a simple sale page or new arrivals page in seconds and never come back to update it.

drag and drop merchandising

  • Save on Engineering resources: Merchandising a product listing page on Tagalys takes seconds and once done, you can launch that page immediately, saving resource time from your engineering teams. Allow them to focus on keeping your e-commerce platform running while you focus on engaging your visitors and increasing revenues.
  • SEO friendly: All pages created on Tagalys have the ability to capture variables that can increase SEO traffic. This data entry for SEO can be done in a user interface that does not require hand-holding from your IT teams. Once these pages are added to your sitemap, they get indexed and eventually the same effort can also bring organic traffic at no additional cost to your business
  • Performance reports: Every page created on Tagalys has inbuilt analytics that tracks visitor engagement. When you use Tagalys for your digital marketing campaigns, get real-time performance insights to allow your team decide which campaigns are working and which is not, so you can decide the best use of your marketing budgets.
  • Save on server costs: Never worry about increasing server costs or the engineering resources to maintain pages as your traffic increases, as pages are powered & maintained by our servers
  • Load Balancing costs: Increasing traffic requires you to have a team to manage & optimize your servers. Never have to worry about managing your servers with your increasing traffic as our server architecture allows us to automatically scale with demand

Watch our demo site to learn more or schedule a 1:1 demo with us at your convenience. What are you waiting for? Contact us now or start your 28-day free trial immediately.

Posted in e-Commerce General, e-Commerce Product Listing pages


Automate Magento Discounts or Sale Category Pages

Posted on March 3, 2018 by


Every online retailer has a Sale or Clearance page, that contains products where sale price (field) on the product is lower than the actual price (field). This product is legible to fall into a sale page. But in Magento, retailers have to create a static sale page and manually add products when they meet this condition and remember to remove products from this page when this condition is no longer met.

Challenges faced by retailers when creating a sale category page on Magento

This is a manual task is most often overlooked as there are many products whose prices change that require the sale page to be constantly updated. Your sale page is most likely one of the most visited pages, so it is imperative to ensure this page is always accurate always ensuring you display the comprehensive list of products on sale and only those whose sale price is lower than the price. Fortunately, Visual Merchandising from Tagalys does this for your in a few clicks and whats even more awesome is that you no longer have to ever manually update the page ever again.

How can a Magento sale or discounts page be created using Tagalys

  1. Login to your  Tagalys dashboard. If you do not have one, you can signup at Next.Tagalys.com
  2. Create a new page with the right name that will help your visitors easily identify the page e.g., Store Wide Sale, Discounts on Rings etc., Magento Discounts page step 1
  3. If required edit the URL if you think organic traffic might also be interested in products available on this page
  4. Choose the Tagalys conditions ” Discount Percentage” and set it where the discount percentage is greater than 1.Magento Discounts page step 2
  5. Choose a sort order that you think is best suited. Tagalys will sort the products by the historical performance at your store, but you can also sort the discounted/sale products by their respective discount amount or percentage – Ascending or descending Magento Discounts page step 3
  6. If you are promoting this page on an advertisement that shows a product and you want that to be the first product on the page, use the “Curate” option and drag & drop that product as the first product on the page.
  7. Click save and you are done.

You can also make a page for “New Arrivals” in a few clicks and never have to come back to update it again.

Watch our demo site to learn more or schedule a 1:1 demo with us at your convenience. What are you waiting for? Contact us now or start your 28-day free trial immediately.

Posted in e-Commerce General, e-Commerce Product Listing pages


Automate Magento New Arrivals Category Page

Posted on March 3, 2018 by


Every retailer online or offline has a section that showcases the new arrivals at that store. If your online brand introduces new products often, then maintaining this page is a cumbersome task. But you need it, as it one of the most sought-after pages in your retail store. Sometimes, it might even make sense to have a New Arrivals page by category or subcategory if your product catalog has enough products.

Challenges in Magento when creating a New Arrivals page

This is a manual task is most often overlooked as there are constantly added to your store. And if you have managed to manually add products each time to something new is introduced in your store, there is no way you can merchandise this page in the event you want a Hero Product or hide certain products on that page. Fortunately, Visual Merchandising from Tagalys does this for your in a few clicks and whats even more awesome is that you no longer have to ever manually update the page ever again.

How is a Magento New Arrivals page created using Tagalys

  1. Login to your  Tagalys dashboard. If you do not have one, you can signup at Next.Tagalys.com
  2. Create a new page with the right name that will help your visitors easily identify the page e.g., New Arrivals, Latest in Apparel, New Arrivals in Pendants etc., Magento New Arrivals page step 1
  3. If advised by your SEO team, edit the URL to also attract organic traffic e.g., https://www.tagalys.com/buy-the-latest-solitaire-pedants-online
  4. Choose the Tagalys conditions that will identify products that match this page (in this demo site, we have selected “product type”) and “set the Tagalys Sort order by “Introduced at” descending. Magento New Arrivals page step 2
  5. If you are promoting this page on an advertisement that shows a particular product and you want that to be the first product on the page, use the “Curate” option and drag & drop that product as the first product on the page.
  6. Click “Save” and you are done.

You can also make a page for “Sale or Clearance” in a few clicks and never have to come back to update it again.

Watch our demo site to learn more or schedule a 1:1 demo with us at your convenience. What are you waiting for? Contact us now or start your 28-day free trial immediately.

Posted in e-Commerce General, e-Commerce Product Listing pages


Magento Category and Product Listing Pages – Top 3 Challenges

Posted on March 3, 2018 by


Product listing pages are the heart of every e-commerce store. Also known as category pages, this is where the list of products is displayed. In Magento, creating these pages is a manual task that needs to be done regularly to keep the pages afresh. While Magento provides a strong platform to conduct commerce, we often hear that one of the main challenges here is that the platform is geared for marketers and merchandisers who are tech-savvy.  Some of the basic challenges faced are

Manual efforts to create product listing or category pages:

Assigning a product to a category or subcategory is done by retailers by manually accessing the ‘Manage Categories’ or ‘Manage Products” menu. This means each time a new product has been added to your store, someone has to manually add them to all the relevant category pages or else they are unlikely to get displayed on the front end.

Adding products to Magento categories from the Manage products section

Static pages that do not update dynamically:

By assigning products to the categories using the manual method we previously talked about, Magento depends on the user to update the catalog and each category with newly added products. This means you need to manually edit the relevant categories so that the new products are displayed at your store. For example, a page for New Arrivals or Sale, requires the team to manually add/delete every product to this page based on the date of arrival or the discount.

Adding products to categories from manage categories section

Lack of visual aids to promote or remove products:

As a marketer or a merchandiser, images speak louder than text. The current Magento UI used to create any of these pages is neither intuitive nor is it flexible. Tagalys gives you a visual user interface designed for marketers or merchandisers to make this task as easy as 1-2-3.

Category & Product Listing pages Curation

Solving all of these issues and much more, Tagalys allows you to create dynamic product listing or category pages in less than 60 seconds, in a marketer-friendly user interface. Tagalys also allows you to promote and remove products instantly to meet your business needs. Tagalys allows you to focus on the art of merchandising and not get bogged down by the manual efforts to create a page. Watch this 2-minute video to see Tagalys in action

Watch our demo site to learn more or schedule a 1:1 demo with us at your convenience. What are you waiting for? Contact us now or start your 28-day free trial immediately.

Posted in e-Commerce General, e-Commerce Product Listing pages
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